Effective Date: February 14th, 2025

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Welcome to Panama Treasure Hunt! By booking an experience with us, you agree to the following terms and policies. Please read them carefully to ensure a smooth and enjoyable adventure.

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All bookings must be made in advance through our official channels.

Your booking is considered confirmed only once full payment is received.

Upon payment, you will receive a confirmation email with all the event details, including the meeting point and time.

Payments are processed through secure third-party platforms.

We accept all major credit/debit cards and local bank transfers (including Yappy).

All prices are listed in USD and include applicable taxes.

We understand that plans can change!

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 You may cancel or reschedule your booking up to 24 hours before the event for a full refund, minus a 5% bank processing fee.

 If you cancel within 24 hours of the event, we won’t be able to offer a refund — but we’ll do our best to reschedule your experience, depending on availability.

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To cancel or reschedule, please use the links provided in your confirmation email or contact us directly.

If guests don’t show up at the scheduled time and place without letting us know in advance, we’ll have to consider it a no-show — and unfortunately, that means the booking won’t be eligible for a refund or rescheduling.

Our treasure hunts take place rain or shine! Please dress accordingly.

In the rare case of extreme weather or conditions that affect safety, we may need to reschedule or cancel the event. In such cases, we will notify you as early as possible and offer a full refund or rescheduling option.

Due to the level of difficulty, duration, and walking distance involved, this experience is best suited for adults (18+). While participants as young as 12 are welcome, we do not recommend it for younger children. All guests under 16 must be accompanied by an adult.

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Group size may affect pricing and availability—please refer to our booking options for details or contact us for custom group quotes.

Participants are responsible for their own safety during the activity.

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Please note that this activity may not be suitable for individuals with certain medical conditions or accessibility needs due to its duration and walking distance. If you have any concerns, please let us know in advance, and we’ll be happy to assist you in finding an alternative experience.

We may take photos or videos during the event for promotional purposes. If you do not wish to appear in any media, please let your host know at the start of the event.

We strive to create a fun, respectful, and inclusive environment for everyone. We reserve the right to refuse service or remove participants who behave in a disruptive, disrespectful, or unsafe manner—without refund.

For any questions or concerns regarding these terms, please reach out:

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Panama Treasure Hunt

Email:  info@panamatreasurehunt.com
Whatsapp: +507 6997-3747